Common Questions
Is all your development done in house?
At the moment most web design, front end development (CSS and HTML) and SEM services are done in house. However, sometimes time pressure or technology forces us to outsource but you will not notice any difference and it doesn’t affect the quality of the work.
Exactly what do you offer?
We offer; e-commerce web design, web design, design integration (in case you already have a design), Joomla and WordPress CMS web sites, search engine marketing/SEO and hosting.
Should I use Open Source or a Licensed Solution?
Like so many times this is a matter of weighing pros and cons against each other and decide what is right for your company at current time and for the future. While an Open Source platform is free to obtain they will often require more modifications and add-ons compared to a Licensed platform. Upgrades will also require technical assistance and the yearly cost of ownership could be high – especially with a platform like Magento Community. This has to be compared to the cost of purchasing the license for a licensed e-commerce platform and the yearly maintenance fee for the same. To pay the yearly maintenance renewal for a licensed platform is important because that gives you access to upgrades and to technical support. If you need technical support for an open source solution then you would need to turn to a 3rd party company or developer – presumably this will be the same company/person who set up your web site since they will know the in and outs of your web site and your business. People often mention the technical support given to you by a licensed shopping cart provider is better since you have a point of contact and ownership of issues from the vendor which is something you will not get using Open Source.
Should I use Hosted e-Commerce
This is a matter of doing your research properly, weighing pros and cons against each other and then make a decision based on the facts. However, more and more hosted solutions are available and are very cost effective and easy to set up. In addition you don’t necessarily have to employ a developer to do it for you although it is recommended. The top hosted e-commerce providers are Big Commerce, Magento Go and Volusion. Click here to try Bigcommerce
Should I use Magento or Open Cart?
It depends on your budget and your requirements. Because Magento is a bit more complicated to set up it is also more expensive. Many choose to use Open Cart or the hosted solution Big Commerce due to their low development costs. Even if Open Cart and Big Commerce is relatively cheap to launch they are very competitive and have features that in the past only really expensive web sites would have. Click here to try Bigcommerce
Can you help me to plan my on-line business?
If you are looking for information about how to sell online then it probably means that you already thought about it for a while and have some idea about how to go about it. Like any other business you will need some sort of business plan – on paper or in your head – confirming that your idea is viable. You will have answers to questions like; Who will buy my products?, Can I compete on price? What will my costs be? and so on.
If your business is solely a web based business then your learning curve will be step initially and you will need to learn about how to produce good web content, search engines, pay per click and much more. Depending on your budget all or some of the tasks can be the web designer you choose. If you would like some more information or perhaps you would like to use our template to create a business plan for your online business please
Do you provide Web Site Hosting?
Yes we offer web site hosting to all our customers but if they prefer to host elsewhere then that is ok too.
What about domain names and email?
Yes we will help with that too. We will help you register your domain name via our registrar or your own. We can recommend what we think is the best value for money.
What happens if I would like move away from you?
That is not a problem. We will be happy to provide the necessary information so that you can move your site smoothly.
Are your web sites suitable for selling Jewellery online?
Our online stores are well suited for selling jewellery online. Selling jewellery online is a very competitive market it is important that the solution is well set up for optimising the content.
Combined with an eye catching web design the features available in Big Commerce, Magento and Open Cart they are all well suited for jewellery web sites.

